All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
99.94 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.94 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.94 % uptime
Today
QR Orders ? Operational
90 days ago
99.94 % uptime
Today
Point - API for PDVs Operational
90 days ago
99.96 % uptime
Today
API for PDVs Operational
90 days ago
99.99 % uptime
Today
API for Devices Operational
90 days ago
99.94 % uptime
Today
Delivery Operational
90 days ago
99.98 % uptime
Today
Order API Operational
90 days ago
99.98 % uptime
Today
Checkout Bricks API Operational
90 days ago
99.97 % uptime
Today
Frontend Operational
90 days ago
99.95 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023
Bricks Frontend
Resolved - This incident has been resolved.
Mar 28, 19:50 GMT-03:00
Identified - Identified - We are experiencing issues affecting the Bricks Frontend
Mar 28, 19:28 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 06:26 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 06:18 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 06:17 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 06:01 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 05:59 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 05:55 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 05:50 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 05:15 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 05:04 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 05:01 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 03:52 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 03:50 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 03:15 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 03:10 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 03:08 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 03:05 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 28, 02:30 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 28, 02:28 GMT-03:00
Mar 27, 2023
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 27, 21:33 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 27, 21:08 GMT-03:00
Mar 26, 2023
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 26, 23:56 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 26, 23:37 GMT-03:00
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Mar 26, 04:23 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit, MasterCard, MasterCard Debit (Brazil). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 26, 03:24 GMT-03:00
ALL SITES - Point API for Devices
Resolved - This incident has been resolved.
Mar 26, 03:46 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Mar 26, 03:38 GMT-03:00
Mar 25, 2023

No incidents reported.

Mar 24, 2023
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Mar 24, 09:34 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Mar 24, 09:21 GMT-03:00
Mar 23, 2023
MEXICO - Contingencies
Resolved - This incident has been resolved.
Mar 23, 04:17 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA Debit (Banorte), VISA (Banorte), MasterCard (Banorte), MasterCard Debit (Banorte). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 23, 03:57 GMT-03:00
Mar 22, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 22, 23:01 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 22, 22:52 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 22, 15:37 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 22, 15:20 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 22, 14:26 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 22, 14:22 GMT-03:00
Mar 21, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 21, 15:42 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 21, 14:54 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 21, 12:03 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 21, 11:43 GMT-03:00
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Mar 21, 11:57 GMT-03:00
Identified - We’ve noticed some issues with Payments API search. We’re currently investigating the root cause and will update as soon as possible.
Mar 21, 11:25 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 21, 10:41 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 21, 10:12 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 21, 06:07 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 21, 05:22 GMT-03:00
Mar 20, 2023
Bricks Frontend
Resolved - This incident has been resolved.
Mar 20, 22:47 GMT-03:00
Identified - Identified - We are experiencing issues affecting the Bricks Frontend
Mar 20, 22:36 GMT-03:00
ARGENTINA - Contingencies American Express
Resolved - This incident has been resolved.
Mar 20, 22:42 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: American Express (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 20, 22:38 GMT-03:00
MEXICO - Contingencies American Express
Resolved - This incident has been resolved.
Mar 20, 22:40 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: American Express (Mexico). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 20, 22:38 GMT-03:00
MEXICO - Contingencies American Express
Resolved - This incident has been resolved.
Mar 20, 21:58 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: American Express (Mexico). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 20, 21:45 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 20, 13:50 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 20, 12:53 GMT-03:00
Mar 19, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 19, 17:10 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 19, 16:32 GMT-03:00
ALL SITES - Point API for Devices
Resolved - This incident has been resolved.
Mar 19, 04:17 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Mar 19, 04:08 GMT-03:00
Mar 18, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 18, 14:17 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 18, 14:06 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 18, 13:02 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 18, 12:41 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 18, 11:08 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 18, 10:39 GMT-03:00
Mar 17, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 17, 14:49 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 17, 13:37 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 17, 01:55 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 16, 23:52 GMT-03:00
Mar 16, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 16, 17:17 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 16, 16:18 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 16, 05:39 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 15, 23:34 GMT-03:00
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Mar 16, 04:46 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Mar 16, 04:38 GMT-03:00
Mar 15, 2023
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Mar 15, 19:26 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 15, 19:14 GMT-03:00
Orders API - Mercado Pago
Resolved - This incident has been resolved.
Mar 15, 15:41 GMT-03:00
Identified - Identified - We are experiencing issues affecting the API of Orders on Mercado Pago Delivery.
Mar 15, 15:29 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 15, 14:11 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 15, 13:49 GMT-03:00
COLOMBIA - Contingencies
Resolved - This incident has been resolved.
Mar 15, 13:29 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 15, 12:07 GMT-03:00
Orders API - Mercado Pago
Resolved - This incident has been resolved.
Mar 15, 12:59 GMT-03:00
Identified - Identified - We are experiencing issues affecting the API of Orders on Mercado Pago Delivery.
Mar 15, 12:54 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 15, 05:52 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 15, 05:32 GMT-03:00
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