All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
99.97 % uptime
Today
Preferences Operational
90 days ago
99.98 % uptime
Today
Merchant Order Operational
90 days ago
99.98 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.98 % uptime
Today
QR Orders ? Operational
90 days ago
99.98 % uptime
Today
Point Operational
90 days ago
99.99 % uptime
Today
Payment Intent Operational
90 days ago
99.99 % uptime
Today
Devices API Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
100.0 % uptime
Today
Order API Operational
90 days ago
100.0 % uptime
Today
Checkout Bricks Operational
90 days ago
99.99 % uptime
Today
Frontend Operational
90 days ago
99.99 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop ? Operational
90 days ago
100.0 % uptime
Today
Oauth Security ? Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 20, 2025

No incidents reported today.

Jul 19, 2025
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Jul 19, 12:36 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 19, 12:31 GMT-03:00
Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Jul 14, 14:27 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Jul 14, 13:43 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Jul 14, 13:53 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jul 14, 13:30 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Jul 14, 10:45 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 14, 10:10 GMT-03:00
Jul 13, 2025
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Jul 13, 04:38 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Jul 13, 02:52 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Jul 13, 03:39 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 13, 02:52 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Jul 13, 03:35 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 13, 03:02 GMT-03:00
Jul 12, 2025
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 12, 05:50 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 12, 05:32 GMT-03:00
Jul 11, 2025
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Jul 11, 02:23 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 11, 02:12 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 11, 01:33 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 11, 01:14 GMT-03:00
Jul 10, 2025
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Jul 10, 03:01 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Jul 10, 03:00 GMT-03:00
Jul 9, 2025
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 9, 23:28 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 9, 23:11 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Jul 9, 21:14 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 9, 19:45 GMT-03:00
Jul 8, 2025
COLOMBIA - Contingencies
Resolved - This incident has been resolved.
Jul 8, 07:20 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Jul 8, 05:50 GMT-03:00
Jul 7, 2025
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 7, 14:25 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 7, 13:46 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Jul 7, 14:18 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 7, 13:42 GMT-03:00
Jul 6, 2025
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 6, 09:22 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 6, 05:52 GMT-03:00
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