All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
99.96 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.96 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.96 % uptime
Today
QR Orders
Operational
90 days ago
99.96 % uptime
Today
Point Operational
90 days ago
99.99 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
99.99 % uptime
Today
Delivery Operational
90 days ago
99.98 % uptime
Today
Order API Operational
90 days ago
99.98 % uptime
Today
Checkout Bricks Operational
90 days ago
100.0 % uptime
Today
Frontend Operational
90 days ago
100.0 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Oauth Security
Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 22, 2023

No incidents reported today.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Sep 20, 20:04 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Sep 20, 19:50 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 20, 20:04 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 20, 20:00 GMT-03:00
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Sep 20, 20:03 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Sep 20, 19:46 GMT-03:00
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Sep 20, 19:19 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Sep 20, 18:48 GMT-03:00
ALL SITES - Point API for Devices
Resolved - This incident has been resolved.
Sep 20, 19:17 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Sep 20, 18:54 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Sep 20, 19:09 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Sep 20, 18:52 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 20, 16:30 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 20, 16:12 GMT-03:00
Sep 19, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 19, 22:50 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 19, 20:57 GMT-03:00
Sep 18, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 18, 20:47 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 18, 20:07 GMT-03:00
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 15, 20:45 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 15, 20:28 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Sep 15, 01:05 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Sep 15, 01:01 GMT-03:00
Sep 14, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 14, 16:37 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 14, 16:13 GMT-03:00
Sep 13, 2023
ALL SITES - Contingencies LAG Response time Payments POST
Resolved - This incident has been resolved.
Sep 13, 21:12 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments POST. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Sep 13, 21:10 GMT-03:00
BRAZIL - Contingencies POINT
Resolved - This incident has been resolved.
Sep 13, 19:16 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing POINT: VISA, VISA Debit, MasterCard, MasterCard Debit (Brazil). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Sep 13, 18:44 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 13, 13:22 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 13, 13:10 GMT-03:00
Sep 12, 2023
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 12, 18:15 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 12, 17:46 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 12, 15:27 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 12, 15:03 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Sep 12, 14:18 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Sep 12, 13:49 GMT-03:00
Sep 11, 2023
ALL SITES - Contingencies LAG Response time Payments POST
Resolved - This incident has been resolved.
Sep 11, 21:31 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments POST. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Sep 11, 21:26 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments POST
Resolved - This incident has been resolved.
Sep 11, 18:58 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments POST. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Sep 11, 18:52 GMT-03:00
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Sep 11, 05:25 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Sep 11, 05:18 GMT-03:00
Sep 10, 2023
BRAZIL - Contingencies POINT
Resolved - This incident has been resolved.
Sep 10, 02:55 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing POINT: VISA, VISA Debit, MasterCard, MasterCard Debit (Brazil). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Sep 10, 02:22 GMT-03:00
Sep 9, 2023
ALL SITES - Contingencies LAG Response time Payments POST
Resolved - This incident has been resolved.
Sep 9, 23:03 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments POST. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Sep 9, 22:59 GMT-03:00
Sep 8, 2023

No incidents reported.

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