All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
99.95 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.97 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.97 % uptime
Today
QR Orders ? Operational
90 days ago
99.97 % uptime
Today
Point Operational
90 days ago
99.99 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
99.99 % uptime
Today
Delivery Operational
90 days ago
100.0 % uptime
Today
Order API Operational
90 days ago
100.0 % uptime
Today
Checkout Bricks Operational
90 days ago
99.99 % uptime
Today
Frontend Operational
90 days ago
99.99 % uptime
Today
Bricks Bundle API Operational
90 days ago
99.99 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop ? Operational
90 days ago
100.0 % uptime
Today
Oauth Security ? Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Jul 26, 15:18 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Jul 26, 15:08 GMT-03:00
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Jul 26, 05:19 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Jul 26, 05:11 GMT-03:00
Jul 25, 2024
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Jul 25, 00:09 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Jul 25, 00:07 GMT-03:00
Jul 24, 2024
COLOMBIA - Contingencies
Resolved - This incident has been resolved.
Jul 24, 11:47 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Jul 23, 21:57 GMT-03:00
Jul 23, 2024
Jul 22, 2024

No incidents reported.

Jul 21, 2024
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Jul 21, 08:50 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Jul 21, 08:43 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 21, 08:19 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 21, 05:52 GMT-03:00
Jul 20, 2024

No incidents reported.

Jul 19, 2024
BRAZIL - Contingencies POINT
Resolved - This incident has been resolved.
Jul 19, 09:49 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing POINT: VISA, VISA Debit, MasterCard, MasterCard Debit (Brazil). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Jul 19, 02:15 GMT-03:00
Jul 18, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Jul 18, 20:51 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 18, 20:35 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 18, 19:09 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 18, 16:02 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Jul 18, 17:16 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 18, 15:28 GMT-03:00
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Jul 15, 23:33 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 15, 22:45 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Jul 15, 23:22 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 15, 23:00 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Jul 15, 22:18 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 15, 20:50 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Jul 15, 22:13 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 15, 19:15 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Jul 15, 20:49 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 15, 19:04 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 15, 20:29 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 15, 19:21 GMT-03:00
Jul 14, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Jul 14, 03:46 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 14, 03:02 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Jul 14, 03:37 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 14, 03:02 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Jul 14, 03:34 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 14, 03:02 GMT-03:00
Jul 13, 2024
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Jul 13, 20:14 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Jul 13, 19:57 GMT-03:00
Jul 12, 2024

No incidents reported.

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