All Systems Operational
Payments API Operational
90 days ago
99.89 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.98 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.98 % uptime
Today
QR Orders ? Operational
90 days ago
99.98 % uptime
Today
Point Operational
90 days ago
100.0 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.99 % uptime
Today
Order API Operational
90 days ago
99.99 % uptime
Today
Checkout Bricks Operational
90 days ago
99.99 % uptime
Today
Frontend Operational
90 days ago
99.99 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop ? Operational
90 days ago
100.0 % uptime
Today
Oauth Security ? Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 11, 2025
Resolved - This incident has been resolved.
Feb 11, 02:15 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 10, 15:45 GMT-03:00
Feb 10, 2025
Resolved - This incident has been resolved.
Feb 10, 23:49 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 10, 23:35 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 21:49 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 10, 21:36 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 18:47 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 10, 18:04 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 17:36 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 10, 17:17 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 16:18 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 10, 16:07 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 06:40 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 10, 06:17 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 05:45 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 10, 04:27 GMT-03:00
Resolved - This incident has been resolved.
Feb 10, 05:08 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 10, 04:59 GMT-03:00
Feb 9, 2025
Resolved - This incident has been resolved.
Feb 9, 07:04 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 9, 06:54 GMT-03:00
Resolved - This incident has been resolved.
Feb 9, 04:12 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 9, 00:55 GMT-03:00
Feb 8, 2025
Resolved - This incident has been resolved.
Feb 8, 02:52 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 8, 02:41 GMT-03:00
Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 23:18 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 7, 23:05 GMT-03:00
Resolved - This incident has been resolved.
Feb 7, 16:56 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 7, 16:30 GMT-03:00
Resolved - This incident has been resolved.
Feb 7, 16:53 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 7, 16:33 GMT-03:00
Resolved - This incident has been resolved.
Feb 7, 16:52 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 7, 16:33 GMT-03:00
Resolved - This incident has been resolved.
Feb 7, 16:51 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 7, 16:19 GMT-03:00
Resolved - This incident has been resolved.
Feb 7, 12:57 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Feb 7, 12:42 GMT-03:00
Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 21:41 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 6, 21:28 GMT-03:00
Resolved - This incident has been resolved.
Feb 6, 21:21 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 6, 21:07 GMT-03:00
Resolved - This incident has been resolved.
Feb 6, 16:46 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 6, 16:34 GMT-03:00
Resolved - This incident has been resolved.
Feb 6, 12:11 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 6, 11:55 GMT-03:00
Resolved - This incident has been resolved.
Feb 6, 04:09 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 6, 04:00 GMT-03:00
Resolved - This incident has been resolved.
Feb 6, 03:47 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Feb 6, 03:31 GMT-03:00
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - This incident has been resolved.
Feb 3, 01:33 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 3, 01:32 GMT-03:00
Resolved - This incident has been resolved.
Feb 3, 00:09 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 3, 00:08 GMT-03:00
Resolved - This incident has been resolved.
Feb 3, 00:07 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 2, 23:59 GMT-03:00
Feb 2, 2025
Resolved - This incident has been resolved.
Feb 2, 05:47 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 2, 05:37 GMT-03:00
Resolved - This incident has been resolved.
Feb 2, 02:41 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 1, 23:20 GMT-03:00
Resolved - This incident has been resolved.
Feb 2, 02:16 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 2, 02:07 GMT-03:00
Feb 1, 2025
Jan 31, 2025
Resolved - This incident has been resolved.
Jan 31, 15:20 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Jan 31, 15:13 GMT-03:00
Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Resolved - This incident has been resolved.
Jan 28, 10:13 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jan 28, 08:52 GMT-03:00
Resolved - This incident has been resolved.
Jan 28, 10:02 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jan 28, 07:02 GMT-03:00