All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
99.87 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.97 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.97 % uptime
Today
QR Orders ? Operational
90 days ago
99.97 % uptime
Today
Point Operational
90 days ago
100.0 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.99 % uptime
Today
Order API Operational
90 days ago
99.99 % uptime
Today
Checkout Bricks Operational
90 days ago
100.0 % uptime
Today
Frontend Operational
90 days ago
100.0 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop ? Operational
90 days ago
100.0 % uptime
Today
Oauth Security ? Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 21, 2024
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Oct 21, 13:38 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 21, 13:23 GMT-03:00
PERU - Contingencies
Resolved - This incident has been resolved.
Oct 21, 07:56 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Oct 21, 07:25 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Oct 21, 04:55 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 21, 04:25 GMT-03:00
PERU - Contingencies
Resolved - This incident has been resolved.
Oct 21, 03:37 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Oct 21, 03:16 GMT-03:00
Oct 20, 2024
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Oct 20, 05:03 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Oct 20, 04:52 GMT-03:00
Oct 19, 2024
PERU - Contingencies
Resolved - This incident has been resolved.
Oct 19, 05:29 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Oct 19, 04:59 GMT-03:00
Oct 18, 2024
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Oct 18, 12:33 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Oct 18, 11:52 GMT-03:00
Oct 17, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Oct 17, 07:39 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 17, 06:32 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Oct 17, 02:01 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Oct 17, 01:55 GMT-03:00
Oct 16, 2024
ALL SITES - Contingencies API Payments
Resolved - This incident has been resolved.
Oct 16, 01:03 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Oct 16, 00:50 GMT-03:00
Oct 15, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Oct 15, 22:33 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 15, 22:06 GMT-03:00
Oct 14, 2024
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Oct 14, 11:20 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Oct 14, 10:26 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Oct 14, 10:36 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Oct 14, 10:23 GMT-03:00
PERU - Contingencies
Resolved - This incident has been resolved.
Oct 14, 08:36 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Oct 14, 08:11 GMT-03:00
PERU - Contingencies
Resolved - This incident has been resolved.
Oct 14, 03:46 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Oct 14, 03:20 GMT-03:00
Oct 13, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Oct 13, 06:04 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 13, 05:52 GMT-03:00
Oct 12, 2024

No incidents reported.

Oct 11, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Oct 11, 12:03 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 11, 02:22 GMT-03:00
Oct 10, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Oct 10, 23:52 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 10, 22:47 GMT-03:00
Oct 9, 2024
COLOMBIA - Contingencies
Resolved - This incident has been resolved.
Oct 9, 04:00 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Oct 9, 03:00 GMT-03:00
Oct 8, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Oct 8, 04:49 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 8, 04:29 GMT-03:00
PERU - Contingencies
Resolved - This incident has been resolved.
Oct 8, 03:39 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: American Express, Diners, MasterCard, MasterCard Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Oct 8, 02:39 GMT-03:00
Oct 7, 2024
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Oct 7, 05:11 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 7, 04:22 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Oct 7, 05:08 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 7, 04:22 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Oct 7, 04:59 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Oct 7, 04:32 GMT-03:00
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