Resolved
Identified - Resolved
Apr 10, 2026 - 13:44 GMT-03:00
Uptime over the past 90 days. View historical uptime.
Orders API Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
100.0 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.99 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.99 % uptime
Today
QR Orders Operational
90 days ago
99.99 % uptime
Today
Point Partial Outage
90 days ago
99.47 % uptime
Today
Payment Intent Partial Outage
90 days ago
98.95 % uptime
Today
Devices API Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.99 % uptime
Today
Order API Operational
90 days ago
99.99 % uptime
Today
Checkout Bricks Operational
90 days ago
100.0 % uptime
Today
Frontend Operational
90 days ago
100.0 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop Operational
90 days ago
100.0 % uptime
Today
Oauth Security Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 13, 2026

No incidents reported today.

Apr 12, 2026
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Apr 12, 03:15 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 12, 03:02 GMT-03:00
Apr 11, 2026

No incidents reported.

Apr 10, 2026

Unresolved incident: Resolved.

Apr 9, 2026
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Apr 9, 19:06 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 9, 18:40 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Apr 9, 18:57 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 9, 18:38 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Apr 9, 14:05 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 9, 13:54 GMT-03:00
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Apr 3, 07:49 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 3, 07:42 GMT-03:00
BRAZIL - Contingencies
Resolved - This incident has been resolved.
Apr 3, 07:22 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Apr 3, 05:56 GMT-03:00
Apr 2, 2026
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Apr 2, 07:47 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Apr 2, 07:45 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Apr 2, 03:42 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Apr 2, 03:36 GMT-03:00
Apr 1, 2026

No incidents reported.

Mar 31, 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Mar 31, 19:45 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 31, 19:21 GMT-03:00
Mar 30, 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Mar 30, 06:02 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 30, 05:56 GMT-03:00
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