All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
99.77 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.99 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.99 % uptime
Today
QR Orders ? Operational
90 days ago
99.99 % uptime
Today
Point Operational
90 days ago
100.0 % uptime
Today
Payment Intent Operational
90 days ago
100.0 % uptime
Today
Devices API Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.98 % uptime
Today
Order API Operational
90 days ago
99.98 % uptime
Today
Checkout Bricks Operational
90 days ago
99.99 % uptime
Today
Frontend Operational
90 days ago
99.99 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop ? Operational
90 days ago
100.0 % uptime
Today
Oauth Security ? Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 20, 2025
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
Resolved - This incident has been resolved.
Mar 20, 05:14 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 20, 04:49 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 20, 04:11 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Mar 20, 03:51 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 20, 03:23 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Mar 20, 03:22 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 20, 02:02 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Mar 20, 02:01 GMT-03:00
Mar 19, 2025

No incidents reported.

Mar 18, 2025
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 18, 03:05 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 17, 22:21 GMT-03:00
Mar 17, 2025
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 17, 00:34 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 17, 00:30 GMT-03:00
Mar 16, 2025
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 16, 02:00 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 15, 19:06 GMT-03:00
Mar 15, 2025
Mar 14, 2025

No incidents reported.

Mar 13, 2025
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 13, 10:16 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 13, 10:06 GMT-03:00
ALL SITES - Merchant Order QR
Resolved - This incident has been resolved.
Mar 13, 05:42 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Mar 13, 05:35 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 13, 02:45 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 12, 15:26 GMT-03:00
Mar 12, 2025
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 12, 22:49 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 12, 22:36 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 12, 16:17 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 12, 16:05 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Mar 12, 07:49 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 12, 07:12 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 12, 06:17 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 12, 06:03 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 12, 03:55 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 12, 03:19 GMT-03:00
Mar 11, 2025
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 11, 18:36 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 11, 05:03 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 11, 17:48 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 11, 17:36 GMT-03:00
URUGUAY - Contingencies
Resolved - This incident has been resolved.
Mar 11, 04:55 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Mar 11, 02:46 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 11, 01:50 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 10, 17:25 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 11, 01:17 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 11, 01:05 GMT-03:00
Mar 10, 2025
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 10, 21:48 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 10, 21:37 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Mar 10, 18:28 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 10, 15:48 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 10, 17:18 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 10, 14:58 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 10, 00:20 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 9, 12:33 GMT-03:00
Mar 9, 2025
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 9, 11:51 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 9, 10:58 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 9, 10:17 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 9, 09:54 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Mar 9, 09:39 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 9, 02:52 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 9, 02:16 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 9, 02:02 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 9, 01:48 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 9, 01:35 GMT-03:00
Mar 8, 2025
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 8, 03:17 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 8, 03:06 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 8, 01:18 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 8, 01:04 GMT-03:00
Mar 7, 2025
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 7, 03:10 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 6, 19:29 GMT-03:00
Mar 6, 2025
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 6, 21:47 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 6, 21:34 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 6, 15:53 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 6, 15:49 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Resolved - This incident has been resolved.
Mar 6, 11:51 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 6, 11:12 GMT-03:00
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Resolved - This incident has been resolved.
Mar 6, 07:32 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 6, 05:45 GMT-03:00
ALL SITES - Contingencies LAG Response time Payments GET
Resolved - This incident has been resolved.
Mar 6, 03:40 GMT-03:00
Identified - We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Mar 6, 03:23 GMT-03:00
COLOMBIA - Contingencies PSE
Resolved - This incident has been resolved.
Mar 6, 02:06 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 5, 13:31 GMT-03:00
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