Investigating - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible
Aug 11, 17:04 GMT-03:00
Payments API Partial Outage
90 days ago
99.67 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.96 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.99 % uptime
Today
QR Orders ? Operational
90 days ago
99.99 % uptime
Today
Point - API for PDVs Operational
90 days ago
99.96 % uptime
Today
API for PDVs Operational
90 days ago
99.97 % uptime
Today
API for Devices Operational
90 days ago
99.95 % uptime
Today
Argentina Partial Outage
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Partial Outage
Payment Processing Point Partial Outage
Brazil Partial Outage
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Partial Outage
Payment Processing Point Partial Outage
Chile Partial Outage
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Partial Outage
Colombia Partial Outage
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Partial Outage
Mexico Partial Outage
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Partial Outage
Payment Processing Point Partial Outage
Peru Partial Outage
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Partial Outage
Uruguay Partial Outage
Checkout Pro Operational
Web Tokenize Checkout Operational
Subscriptions Operational
Payment Processing Partial Outage
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 11, 2022
Resolved - This incident has been resolved.
Aug 11, 17:15 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Aug 11, 16:58 GMT-03:00
Resolved - This incident has been resolved.
Aug 11, 15:16 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 11, 15:07 GMT-03:00
Resolved - This incident has been resolved.
Aug 11, 14:57 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Aug 11, 14:34 GMT-03:00
Resolved - This incident has been resolved.
Aug 11, 05:07 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 11, 05:02 GMT-03:00
Resolved - This incident has been resolved.
Aug 11, 04:37 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 11, 04:28 GMT-03:00
Resolved - This incident has been resolved.
Aug 11, 02:37 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Aug 11, 02:25 GMT-03:00
Aug 10, 2022
Resolved - This incident has been resolved.
Aug 10, 22:03 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Aug 10, 21:51 GMT-03:00
Aug 9, 2022
Resolved - This incident has been resolved.
Aug 9, 18:23 GMT-03:00
Identified - We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Aug 9, 18:16 GMT-03:00
Aug 8, 2022
Resolved - This incident has been resolved.
Aug 8, 21:27 GMT-03:00
Identified - We’ve noticed some issues on Point API for PDVs. We’re currently investigating the root cause and will update as soon as possible.
Aug 8, 21:19 GMT-03:00
Resolved - This incident has been resolved.
Aug 8, 15:13 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Aug 8, 15:01 GMT-03:00
Resolved - This incident has been resolved.
Aug 8, 05:15 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Aug 8, 04:08 GMT-03:00
Resolved - This incident has been resolved.
Aug 8, 02:35 GMT-03:00
Identified - We’ve noticed some issues on Point API for PDVs. We’re currently investigating the root cause and will update as soon as possible.
Aug 8, 02:27 GMT-03:00
Aug 7, 2022
Resolved - This incident has been resolved.
Aug 7, 15:52 GMT-03:00
Identified - We’ve noticed some issues with Payments API search. We’re currently investigating the root cause and will update as soon as possible.
Aug 7, 15:32 GMT-03:00
Resolved - This incident has been resolved.
Aug 7, 15:15 GMT-03:00
Identified - We’ve noticed some issues with Payments API search. We’re currently investigating the root cause and will update as soon as possible.
Aug 7, 14:31 GMT-03:00
Aug 6, 2022
Resolved - This incident has been resolved.
Aug 6, 02:25 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Aug 6, 02:13 GMT-03:00
Aug 5, 2022
Resolved - This incident has been resolved.
Aug 5, 19:14 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit, MasterCard, MasterCard Debit (Brazil). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Aug 5, 18:25 GMT-03:00
Resolved - This incident has been resolved.
Aug 5, 11:22 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Aug 5, 11:15 GMT-03:00
Resolved - This incident has been resolved.
Aug 5, 05:14 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 5, 05:07 GMT-03:00
Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - This incident has been resolved.
Aug 3, 17:33 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 3, 17:27 GMT-03:00
Resolved - This incident has been resolved.
Aug 3, 15:12 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 3, 15:06 GMT-03:00
Resolved - This incident has been resolved.
Aug 3, 14:07 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 3, 14:04 GMT-03:00
Resolved - This incident has been resolved.
Aug 3, 14:00 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 3, 13:55 GMT-03:00
Aug 2, 2022
Resolved - This incident has been resolved.
Aug 2, 15:50 GMT-03:00
Identified - We’ve noticed some issues with Payments API search. We’re currently investigating the root cause and will update as soon as possible.
Aug 2, 14:54 GMT-03:00
Resolved - This incident has been resolved.
Aug 2, 15:35 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 2, 15:22 GMT-03:00
Resolved - This incident has been resolved.
Aug 2, 14:51 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Aug 2, 14:44 GMT-03:00
Resolved - This incident has been resolved.
Aug 2, 02:39 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Aug 2, 02:26 GMT-03:00
Resolved - This incident has been resolved.
Aug 2, 02:27 GMT-03:00
Identified - We’ve noticed some issues on Point API for PDVs. We’re currently investigating the root cause and will update as soon as possible.
Aug 2, 02:20 GMT-03:00
Resolved - This incident has been resolved.
Aug 2, 00:38 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 23:56 GMT-03:00
Aug 1, 2022
Resolved - This incident has been resolved.
Aug 1, 23:52 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 23:33 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 22:48 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 22:17 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 22:17 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Aug 1, 21:23 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 22:08 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 21:47 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 20:58 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 20:23 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 20:15 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Aug 1, 20:07 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 19:48 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 18:48 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 18:29 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 18:07 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 17:56 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 17:24 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 17:12 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 17:05 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 16:57 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 16:52 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 16:51 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 16:46 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 16:37 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 16:24 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 16:04 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 15:49 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 14:18 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 14:13 GMT-03:00
Resolved - This incident has been resolved.
Aug 1, 13:43 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 1, 13:18 GMT-03:00
Jul 31, 2022
Resolved - This incident has been resolved.
Jul 31, 02:53 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 31, 02:18 GMT-03:00
Resolved - This incident has been resolved.
Jul 31, 02:38 GMT-03:00
Identified - We’ve noticed some issues on Point API for Devices. We’re currently investigating the root cause and will update as soon as possible.
Jul 31, 02:26 GMT-03:00
Jul 30, 2022

No incidents reported.

Jul 29, 2022
Resolved - This incident has been resolved.
Jul 29, 19:34 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 29, 19:19 GMT-03:00
Resolved - This incident has been resolved.
Jul 29, 10:36 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 29, 10:21 GMT-03:00
Jul 28, 2022
Resolved - This incident has been resolved.
Jul 28, 21:51 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jul 28, 21:37 GMT-03:00