All Systems Operational

Orders API Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
100.0 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Merchant Order Operational
90 days ago
99.99 % uptime
Today
SDK Javascript Operational
90 days ago
100.0 % uptime
Today
SDK JavaScript v2 Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
IPN Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify Module Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
99.99 % uptime
Today
QR Orders Operational
90 days ago
99.99 % uptime
Today
Point Operational
90 days ago
99.99 % uptime
Today
Payment Intent Operational
90 days ago
99.99 % uptime
Today
Devices API Operational
90 days ago
99.99 % uptime
Today
Delivery Operational
90 days ago
99.99 % uptime
Today
Order API Operational
90 days ago
99.99 % uptime
Today
Checkout Bricks Operational
90 days ago
100.0 % uptime
Today
Frontend Operational
90 days ago
100.0 % uptime
Today
Bricks Bundle API Operational
90 days ago
100.0 % uptime
Today
Platforms Operational
90 days ago
100.0 % uptime
Today
VTEX (v2) Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Tienda Nube / Nuvemshop Operational
90 days ago
100.0 % uptime
Today
Oauth Security Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Brazil Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Chile Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Colombia Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Mexico Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Payment Processing Point Operational
Peru Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Uruguay Operational
Checkout Pro Operational
Subscriptions Operational
Payment Processing Operational
Developer Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 27, 2026

No incidents reported today.

Feb 26, 2026
Resolved - This incident has been resolved.
Feb 26, 12:50 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 25, 23:44 GMT-03:00
Resolved - This incident has been resolved.
Feb 26, 00:23 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 25, 23:44 GMT-03:00
Feb 25, 2026
Feb 24, 2026
Resolved - This incident has been resolved.
Feb 24, 02:56 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 22, 01:00 GMT-03:00
Resolved - This incident has been resolved.
Feb 24, 01:51 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 24, 01:37 GMT-03:00
Feb 23, 2026

No incidents reported.

Feb 22, 2026
Resolved - This incident has been resolved.
Feb 22, 11:23 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 22, 10:02 GMT-03:00
Resolved - This incident has been resolved.
Feb 22, 00:22 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Feb 22, 00:20 GMT-03:00
Resolved - This incident has been resolved.
Feb 22, 00:03 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Feb 21, 23:42 GMT-03:00
Feb 21, 2026
Resolved - This incident has been resolved.
Feb 21, 04:01 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 21, 03:02 GMT-03:00
Resolved - This incident has been resolved.
Feb 21, 03:42 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 21, 03:02 GMT-03:00
Resolved - This incident has been resolved.
Feb 21, 03:40 GMT-03:00
Identified - We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Feb 21, 03:02 GMT-03:00
Feb 20, 2026

No incidents reported.

Feb 19, 2026
Resolved - This incident has been resolved.
Feb 19, 00:29 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: OCA (Uruguay). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 18, 21:51 GMT-03:00
Feb 18, 2026
Feb 17, 2026
Resolved - This incident has been resolved.
Feb 17, 08:44 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Feb 17, 08:42 GMT-03:00
Resolved - This incident has been resolved.
Feb 17, 07:44 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Feb 17, 07:42 GMT-03:00
Resolved - This incident has been resolved.
Feb 17, 07:34 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Feb 17, 05:47 GMT-03:00
Feb 16, 2026
Resolved - This incident has been resolved.
Feb 16, 13:12 GMT-03:00
Identified - We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Feb 16, 12:54 GMT-03:00
Resolved - This incident has been resolved.
Feb 16, 08:50 GMT-03:00
Identified - We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Feb 16, 08:45 GMT-03:00
Resolved - This incident has been resolved.
Feb 16, 06:54 GMT-03:00
Identified - We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Feb 16, 06:38 GMT-03:00
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Resolved - This incident has been resolved.
Feb 13, 04:57 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 13, 04:30 GMT-03:00
Resolved - This incident has been resolved.
Feb 13, 04:20 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: American Express (Mexico). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 13, 03:56 GMT-03:00
Resolved - This incident has been resolved.
Feb 13, 04:20 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: American Express (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 13, 03:56 GMT-03:00
Resolved - This incident has been resolved.
Feb 13, 04:03 GMT-03:00
Identified - The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Feb 13, 03:48 GMT-03:00